How to Find Out Who Your Payroll Provider Is

If you're trying to connect to your payroll provider, but you're not sure who that is — don’t worry! Many applicants aren’t familiar with their payroll provider by name. This guide will walk you through a few simple ways to figure it out.

🔍 What is a Payroll Provider?

A payroll provider is the company your employer uses to process your paychecks, manage direct deposits, and generate pay stubs and tax forms like your W-2. Some common examples include:

ADP
Paychex
Gusto
Paycom
Workday
UKG (Ultimate Kronos Group)
Rippling
Zenefits

You may have logged into their system to view pay stubs or tax forms in the past.

✅ Steps to Identify Your Payroll Provider

1. Check Your Pay Stub or Direct Deposit Notification

Look for a logo, footer, or mention of a provider name. It’s often on your:

Pay stub (PDF or paper copy)
Direct deposit email notifications

Look for phrases like:

“Powered by ADP”
“Processed through Paycom”
“View your pay stub at gusto.com”

2. Ask Your HR or Payroll Department

The quickest way to confirm your payroll provider is to contact:

Your HR manager
The payroll or finance department

They’ll know which system your company uses.

You can send them a quick message like:

“Hi, I’m trying to connect to my payroll provider through Payscore. Can you let me know which platform we use to view pay stubs or W-2s?”

3. Check Past Emails or Employer Portals

Search your email for:

“pay stub”
“W-2”
“ADP”, “Gusto”, “Paycom”, etc.

Also try logging into your employer’s intranet or HR portal — they often link to your payroll provider.

4. Look for a Payroll App You’ve Used

Think about any mobile or desktop apps you’ve used to:

View pay history
Update direct deposit info
Download tax documents

Common apps: ADP Mobile, Paycom, Gusto, UKG Pro, Workday

🔗 Once You Know Your Provider

Once you’ve identified your payroll provider:

Go back to the Payscore verification page.
Search for the provider name in the list.
Log in using the same credentials you normally use.

Need help logging in? Most providers offer a “Forgot password” option during login.

🛠 Still Stuck?

No problem — our support team is here to help. Email us at support@payscore.com or use the chat icon at the bottom of the screen. We’ll help guide you through it.