How do I complete a household income verification request if some applicants have not completed it?

If you have a household income verification request and want to generate the report before all applicants have completed their portion, you can manually produce the income report by following these steps:

1. Navigate to the applicant’s details page by clicking their screening row in the applicant list.

2. In the lower-right corner, under the “Verifications” section, select the three dots next to their income verification.

3. Select “Manually Complete Verification”

If this option is disabled, it may be because the household contains only one screening or the screening status is not currently “In Progress.”

Once completed, a confirmation window will appear.

Manually completing the screening request cancels any pending income verifications and immediately generates the report. This option is available once at least one applicant in the household has completed their income verification.